Shipping and Delivery Policy
We deliver our products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Shipping Destinations:
Vella Home ships goods Australia wide and internationally
Shipping times are estimated between 5 to 10 Business days depending on your location.
Security Policy
When purchasing from Vella Home, card details are transmitted through a secure server using payway net, Card data is not hosted by Vella Home after processing.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don't perform as advertised.